Cancellation/ Refund

 

HOTEL ACCOMMODATION (Please note Refund Rules before Reservation / Booking)

 

Reservations can be made by paying 100% of the rent for first two days and 50% for subsequent days. In case the guest wishes to deposit entire amount in advance, it shall be accepted. Luxury tax applicable extra on room rent. Reservations can also be made On-line through Credit Card or Debit Card.

 

Check in 12 Noon / Out time - 10 AM. In case the reservation is for dates beyond March 31 next, revised tariff will be applicable.

 

Cancellation / Refund :

 

  • Intimation/ request for cancellation is to be addressed to the concerned Booking Office or Unit from where the reservation was obtained along with original reservation vouchers. In case request for cancellation of reservation is received before 7 clear days or more in advance before the scheduled date of check in, 80% of the advance will be refunded. If the request for cancellation of reservation is received between 4 to 6 days, 50% of advance taken will be refunded. No refund will be given, if the cancellation intimation is received less than 4 days before the date of arrival.
  • In case of request for partial cancellation i.e. reduction of number of rooms or period of stay is received from the guests before 7 clear days or more in advance from scheduled date of arrival, 80% of the advance received on account of room(s) / period of stay only for which the request has been received from the guests will be refunded. Similarly if request is received between 4 to 6 days before, 50% of the advance received shall be refunded. No refund shall be given if the cancellation intimation is received less than 4 days before the date of arrival.
  • The refund will be transferred to the customer's account directly, within 15 working days from the date of cancellation.

 

Cancellation / Refund of Online Reservations

 

In case of request for cancellation / refund for reservations made through Online Payment Gateway please send an e-mail request to reservations@leposhehotel.com with full reservation details. In such cases the charge will be reversed on the credit card as per refund rules mentioned above. All payment related queries for online reservations can be sent at the mentioned e-mail address.

 

NOTE: Rates are subject to revision.

 

Operated by A Unit of Nest Hostels & Reports (KKL) Pvt Ltd.